Monthly Archives: January 2016

TEAM BUILDING IN ORGANIZATIONS – BOOK FOR IPU

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CHAPTERWISE CBSE PREVIOUS YEAR QUESTIONS, UNIT-1 SENSING ENTREPRENEURIAL OPPORTUNITIES

Standard

1 MARK QUESTION

  1. In which form does the “opportunity” exist in the environment? (2012)
  2. Write down two basic roles of entrepreneur. (2011)
  3. Name the process of perceiving the needs and problems of people and society in arriving at creative solutions. (2010 C)
  4. Enumerate two key functions of an entrepreneur. (2009 C)
  5. Harsh plans production of a motor car for the common man at a very low price. Name the characteristic that develops his ideas into a viable and successful project. (2008)
  6. Why are entrepreneurs and enterprise considered ‘skin and body’?(2009)
  7. What is meant by idea fields? (2012)
  8.  Scanning of opportunity is ‘the link’ between ‘sensing opportunities’ and ‘entrepreneurial success’. Explain this statement with a suitable example.(2009)What are trade related ideas? (2009)
  9. Give the meaning of ‘Legal environment’.(2015)
  10. ‘It is the process of entrepreneurship which involves the translation of a useful idea into an application which has commercial value’. Identify the process. (2015)
  11. Balwant singh of Bikaner thought of air-conditioned houses which do not require electricity. He wanted to explore the idea of construction of such eco-friendly houses which will remain cool in summers and warm in winters. He conceived the idea in 2010 but the final product could take shape in 2014. Name the stage in ‘The Creative Process’ described in the above lines.(2015)
  12. Give the meaning of ‘Ecological Environment’.(2015)

 

2 MARKS QUESTION

 

  1. An entrepreneur decides to sell his woolen garments in the month of February on discount. Name and explain the environmental factor which prompted him to take this decision. (2010) (Set 98/1)
  2. An entrepreneur has decided to open a retail outlet to sell fast food items like pizza, noodles etc. in the rural areas. Do you think his decision is correct? Give anyone reason identifying the environmental factor helpful in taking this decision. (2010) (Set 98)
  3. Gargya Ltd. decided to sell ceiling fans and air-conditioners at a discount during Diwali season to clear the stock. Name and explain the environmental factor which helped them in taking this decision.(2011)
  4. Sale of ceiling fans during winter season is a decision prompted by an environmental factor. Name and explain the factor.(2008)
  5. An entrepreneur has decided to open a retail outlet to sell fast food items like pizza, noodles etc. in the rural areas. Do you think his decision is correct? Give anyone reason identifying the environmental factor helpful in taking this decision.(2010)
  6. Pragya Ltd. decided to sell air-conditioners and refrigerators at a discount’ during winter season to clear the stock. Name and explain the environmental factor which helped them in taking this decision.(2011)
  7. State the different stages of an ‘Enterprise Process-Diagram’ with diagram. (2008,2012)

 

3 MARKS QUESTION

  1. Explain, with the help of an example, ‘ability to perceive and preserve the basic ideas’ as a factor in the process of sensing opportunities.(2008,2010)
  2. Why is environment an important factor for entrepreneurship? Explain. (2012)
  3. How are ideas generated?(2009)
  4. Describe any three fields of ideas with suitable examples. (2011)
  5. What is meant by ‘Problem Identification’? State its any four uses and also give an example.(2015)
  6. What is meant by ‘Problem Identification’?  State any two objectives and also give an example of problem identification.(2015)

 

4 MARKS QUESTION

 

  1. What are the major categories of entrepreneurial ideas? Discuss them with an example each from your observations and readings. (2010)
  2. Explain’ Ability to perceive and preserve basic ideas’ as an important factor involved in the process of sensing opportunities. (2010, 2011)
  3. Explain how ‘Socio-cultural factors’ and’ ‘Political factors’ help in scanning the environment. (2010)
  4. Explain how ‘Political factors’ and ‘Economic factors’ help in scanning the environment. (2010 C)
  5. Why is environment an important factor for entrepreneurship? Explain. (2009 C)
  6. Explain with example how ‘Existing Products or Services’ help in generation of ideas. (2012)
  7. Explain any four methods adopted by entrepreneurs to generate ideas with atleast one example for each. (2011)
  8. Explain how ‘Application and use’,’level of operation’,’Cost’,’Technical Complexity’ help in identifying a feasible product or process. (2012)
  9. What is market assessment? Why is it needed for an entrepreneur?(2008)
  10. ‘Information for environmental scanning can be collected from several sources.’ State any four such sources.(2015)
  11. The first step in the creative process is ‘Idea Germination’. State the other steps of this process.(2015) 

     

    6 MARKS QUESTION

    1. Scanning of opportunities is ‘the link’ between ‘sensing opportunities’ and ‘entrepreneurial success’. Explain this statement with a suitable example.(2009)

    2.Explain any six ways adopted by the entrepreneurs to generate ideas with at least
    one example for each.(2012)

    3. Explain any six idea fields which act as convenient frames of reference for an entrepreneur at the time of generating ideas. (2010)

    4. Explain any four important aspects to be considered while doing market assessment by an entrepreneur.(2010)

    5.Define ‘Creativity’. Explain the five stages of the ‘creative process’. (2012)

    6. “An enterprise that does not grow will eventually die.” Explain this statement with suitable examples.(2010)

    7. ‘Jagriti Ltd’ are the manufacturers of cars for the last 15 years and was earning good profits. Recently, due to irregular supply of parts by the suppliers the company could not make timely delivery of cars to its customers. The customers cancelled their bookings and there were very few new bookings. As a result the sale of the cars declined and also the profits. The management of the company analysed the problems and decided to take over those two firms because of whom the problems arose. One of them was supplying engines and the other tyres. The company also launched new discount schemes for its customers. It also decided to employ 200 unemployed young boys and girls to take up the cleaning operations using imported machines inside the factories as well as the surrounding areas.
    (a) Identify and state the concept of ‘Enterprise marketing and growth strategies’ discussed in the above para.
    (b) Identify any one value which ‘Jagriti Ltd’ wanted to communicate to the society.(2015)

    *8. One of the keys to business success is to anticipate what the market will want or need. Since it is not possible for an entrepreneur to see into the future, there is one best way. The best way will help the entrepreneur to understand the market and produce goods or services accordingly.
    (a) Identify the concept stated in the above lines
    (b) Explain any three ways in which an entrepreneur can perform the activities related to concept identified. (2015)

SAMPLE PAPER 10, CLASS 12 ENTREPRENEURSHIP; CBSE 2016

Standard
Q No. Content Marks
Q-1) Kartik wants to start a new Readymade Garments shop in his colony. He is aware that this is a lucrative venture for him. Do you think that Kartik has chosen the right opportunity?

Ans.

Kartik should look nto the various factors before deciding on the opportunity. even if the opportunity looks promising, he must look into the environmental factors (PESTEL) before choosing the best opportunity.

(1)
Q-2) What is the meaning of shipping in the process of operational plan?

Ans.

Shipping is the process that describe the flow of goods/services from production to the final consumer.

(1)
Q-3) What is of paramount importance for success of any organization?

Ans.

Human Resource

(1)
Q-4) Why is it said that “A venture capitalists investments are illiquid.” Give reason.

Ans. Meaning of illiquid

Reasons- economic instability or issues relating to the asset

(1)
Q-5) Ram Prasad, a cotton grower from Bihar, wants to start a cottage industry for weaving cotton into handloom. Which specialized financial institution should he approach to meet the credit requirements of his industry?

Ans.

NABARD

(1)
Q-6) What points should an entrepreneur take into account while selecting the form of ownership? State any four.

Ans.

Vision

Control

Structure

Vulnerability

Tax concern

Profit/loss

(2)
Q-7) How is excise duty different from Sales Tax?

Ans.

Excise is a tax on the act of sales while the sales tax is a tax on the act of manufacture or production of goods.

(2)
Q-8) “Big brand make towards franchising.” Why?

Ans.

  1. it considers franchising as an easy mode
  2. chances of success are higher due to commitment level of the franchisor and the franchisee.
  3. it is a powerful and ideal way to expand business.
  4. it is best suited for a company which does not have any capital, manpower or time to build network of company owned outlets.
(2)
Q-9) A firm is follows a single window purchase system in his firm. The supplier is a relative of the owner. Comment on this decision of the entrepreneur.

Ans.

1.    disinterest or non-availability of other suppliers during the time of crisis.

2.    favouritism of any time in business only leads to short-term benefits and has long term loss of goodwill and reputation in the market.

(2)
Q-10) “An enterprise that does not grow eventually dies.” Explain this statement with a suitable example.

Ans.

Market is dynamic

Innovation is essential

(2)
Q-11) How is follow-up helpful to any entrepreneur?

Ans.

Developing ways

Evolving ideas

Removing obstacles

(3)
Q-12) “An entrepreneur who fails to scan business environment is unlikely to survive in the long run.” Explain this statement.

Ans.

1.      Helps in making the choice of business.

2.      Effective utilisation of resources.

3.      Finding out threats and opportunities.

4.      Helps in planning and policy-making.

5.      Helps to convert ideas into successful projects.

 

(3)
Q-13) An entrepreneur during the industry analysis of his competitions in the line of business, realizes that the competitors are better in their business plans and their execution. Should the entrepreneur add unique selling point in the existing plan to get a creative niche above others or should he go for a completely different line of business where the competition is less and he is easily able to find his feet in the market? Give reasons for your answer.

Ans.

1.    this will indicate that the entrepreneur is creative and so want to solve the problem with creativity.

2.    the entrepreneur has the ability to concentrate on the problem and have a suitable solution.

3.    here the entrepreneur will be a problem solver and is not afraid of competition.

4.    it also reflects that the entrepreneur has got the quality of endurance which is an essential trait for a successful entrepreneur.

(3)
Q-14) ‘Unique Motors Ltd.’ was a car dealer. It took over a car manufacturing plant ‘Speedcart & Co.’ and started a new business in the name of ‘Uniquecart Ltd.’ to synergise and capture a major share of the market. Like their competitors, they decided to sell their cars through company appointed dealers (retailers) in various parts of the country. This would relieve the company from the burden of selling the cars while at the same time giving them control over the distribution process.

(a) Name and explain the ‘Enterprise Growth Strategy’.

(b) Identify the channel of distribution used by ‘Uniquecart Ltd.

Ans.

a. Merger- it is a combination of two companies into one larger company. The acquiring company takes over the assets and liabilities of the merged company. All the combining companies are dissolved and only the new entity continues to operate.

b. Indirect – One level- it involves one middleman called ‘retailer’.

 

     (3)
Q-15) Harish works as the chief accountant in ABC infrastructure Ltd. He came to know that the Company is planning to announce an interim dividend. He purchased 2000 shares of the Company at the market price of Rs. 215/- with an expectation of an appreciation in the market price to Rs. 577/- . He sold his holdings and made a handsome profit. Name the related concept and which social values associated here.

Ans.

Meaning of interim dividend, Role of chief accountant, his conduct for his benefit and affected social values.

Values- trust, honesty, loyalty and truthfulness.

     (3)                                                                                                                         (4)
Q-16) Mr. Raghav retired as CEO of a well reputed IT company after having worked for 40 years in USA. He returned to India with a desire to encourage entrepreneurial ventures in IT sector. He was approached by Nitin, a budding entrepreneur in IT sector whose venture was in a start-up stage and was falling short of funds. Apart from investing funds, Mr. Raghav also provided proactive advice, guidance and industry connection and thus, simultaneously helping them in raising high returns on investment.

Identify and explain the source of raising finance used by Nitin.

Ans.

Angel Investor; Business angel or angel investor, is an affluent individual who provides capital for a business start-up and early stage companies having a high-risk, high-return matrix usually in exchange for a convertible debt or ownership equity.

     (3)
Q-17) ‘Public issue is the most popular method of raising capital by an entrepreneur’. Explain the method and any two advantages of it.

Ans.

This method involves raising of funds directly from the public through issue of prospectus.

Advantages: a. access to capital; b. Mergers and acquisitions; c. higher valuations; d. benchmark trading price; e. capital formation; f. incentives; g. reduced business requirements; h. less dilution; i. liquidity; j. prestige. (Any two)

(3)
Q-18) “It is common for start-ups to have three or four formats to follow for the same business plan.” What are those? Describe.

Ans.

Elevator pitch

A pitch deck with oral narrative

A written presentation for external stakeholders

An internal operational plan

 

(4)
Q-19) Will you, as an entrepreneur use the base price method for consumable items? Justify your answer.

Ans.

Yes

  1. raising the sales
  2. easy promotion
  3. customers will not be lost
  4. scope for bargain
(4)
Q-20) Naresh had an ice cream factory and sold ice cream locally. He had been doing good business for the last ten years. But with the entry of competitors, his business declined and he now has to close his business. Since he is an enterprising person, he decided to take up exclusive distribution of a popular international brand of ice-creams called ‘Icecone’. In return, he has to pay royalties to ‘Icecone’ and conform to their standardised operating procedures. Instead of the plastic cups which cause environmental hazards, ‘Icecone’ had biscuit cups and cones. To boost immediate sales, he has decided to offer the scheme of ‘Buy two cups/cones for the price of one’ for the first ten days.

(a) Identify and state the concepts of ‘Enterprise Marketing and Growth Strategies’ discussed in the above para.

(b) Identify any one value which the business wants to communicate to the society.

Ans.

a. Franchising- It is an arrangement whereby the manufacturer or sole distributor of a trademarked product or service gives exclusive rights of local distribution to independent retailers in return for their payment of royalties and conformance to standard operating procedures.

b. Environmental protection

(4)
Q-21)  Deepika is running a beauty parlor and had varying number of customers during 5 weeks. This information and the average weekly billing amount are in the following table:

Week Number of Customers Average amount billed
1 20 115
2 20 110
3 60 165
4 21 210
5 23 100
6 20 160

If the cost of goods sold or variable cost is 60% of sale price.

Calculate: Total bill amount, Unit of sales, Unit Cost, Gross Margin

Ans.

Total bill amount=15400

Unit of sales= customers

Unit price= total bill amount/no. of customers=15400/110=140

Unit cost=140 x 60/100=84(cost of goods sold or variable cost is 60% of the sale price

Gross margin= per unit of sale= unit price-unit cost=140-84=56

Week Number of Customers Average amount billed Total amount
1 20 115 2300
2 20 110 2200
3 60 165 990
4 21 210 4410
5 23 100 2300
6 20 160 3200
15400

 

 

(4)
Q-22) Mr. X had always wanted to manufacture an innovative, energy efficient fan. He was looking into various options and has finally narrowed it down to one option. He understands that the entire idea would have to follow a process. Identify and explain the process.

Ans.

1.    product identification.

2.    application and use

3.    level of operation

4.    cost

5.    competition

6.    technical complexity

7.    annual turnover and profit amrgin

(6)
Q-23) Pureminds Ltd is a company into manufacturing of water purifiers, water dispensers, packaged drinking water and hand sanitizers. They invest in research and development and would update their products on a regular basis. They also encourage feedback and suggestions from the customers.

Acting on one such suggestion, they decided to manufacture a water bottle with a built in water purifier called ‘Wonderpure’. They spent a lot of money on promoting the product with the tagline ‘Your child is secure with Wonderpure’. The target segment was- quality conscious consumers. It was priced in such a way that the cost of investment of the original research gets recovered from the customer. The product was an instant hit. 6

(a) Identify and explain the pricing strategy to be used by Pureminds Ltd.

(b) State two advantages and two disadvantages of the pricing strategy identified in part.

Ans.

a. Price Skimming- in this pricing technique the company charges a higher price for their products so that the initial cost spent on research and development can be recovered.

b. advantages- helps in recovering research and development costs; catering to quality conscious customers

Disadvantages- the product will not sell if competitors introduce similar products at a lesser price; it is not a viable option if there are strict legal and government regulations; if the company has a history of introducing products on the skimming method, customers will not be interested to buy as they are aware that the price would eventually come down. (Any two).

(6)
Q-24)  

The United company manufactures three products – Lipsticks, Eyeliners, Nailpaints. The variable expenses and sales prices of all these products are given below:

 

Lipsticks

 

Eyeliners Nailpaints
Sales price per unit

 

200 100 50
Variable cost per unit

 

100 75 25

 

The total fixed expenses of the company are Rs. 50,000 per month. For the coming month, it expects the sale of three products in the following ratio:

ProductX:20%

ProductY:50%

Product Z: 70%

Ans.

Contribution Margin per unit for each product:

Product                           Lipsticks                  Eyeliners               Nailpaints

Sale price @ unit             `200                 `100                  `50

Variable cost @ unit           `100                       `75                 `25

Contribution                         `100                              `25                       `25

Thus Contribution Margin per unit is calculated.

Now to calculate Weighted average Contribution Margin(CM) per unit

Lipstick CM × sales mix percentage + Eyeliners CM × sales mix percentage + Nailpaints CM × sales mix percentage

 

100 × 20% + 25 × 50% + 25 ×70% = 20+12.5+17.5= `50.

Thus Weighted average CM per unit is ` 50.

Break-even point in Units of sales mix = Total Fixed cost/Weighted average CM per unit

= `50,000 = `1000

` 50

Product Break-even in units

a) Lipsticks- 1000×20 = 200 units

100

b) Eyeliner- 1000×50 = 500 units

100

c) Nail Polish- 1000×70 = 700 units

100

Product break-even in Rupees

Product units at break-even point × price per unit

 

a. Lipstick = 200 units × `200 = `40,000

 

b. Eyeliner = 500 units × `100 = `50,000

 

Nail polish= 700 units × ` 50= `35,000

(6)

SAMPLE PAPER 9, CLASS 12 ENTREPRENEURSHIP; CBSE 2016

Standard

Q-1) Define Consumerism. (1)
Q-2) What do you mean by product line? (1)
Q-3) What is TAN? (1)
Q-4) What is a merger between firms that are involved in totally unrelated business activities called? (1)
Q-5) Who are angel investors? (1)
Q-6) “Creative products and services are born as a result of problem solving”. Explain with the help of example. (2)
Q-7) Why is it important to carefully choose a legal structure for the business? (2)
Q-8) Distinguish between Internal expansion and External expansion. (2)
Q-9) An entrepreneur uses a name of famous brand of product for marketing his product. He uses a similar logo for this purpose. Is he correct? Suggest him a correct way. (2)
Q-10) A famous company started a promotion scheme of donating one Rupee from every sale of the product for the education of girls of primary class. Write the values associated with this effort of the firm. (2)
Q-11) “Sensitivity to environmental factors is crucial for an entrepreneur”. Explain the benefits of sensitivity analysis. (3)
Q-12) Differentiate between Creativity and innovation on any three basis. (3)
Q-13) “The people working in a firm make it what it is.” Explain. (3)
Q-14) ABC Co. manufacturing shoes, has taken over XYZ Co. which also manufactures shoes at small scale. What do you think will be the reason for this kind of takeover? (3)
Q-15) Differentiate between Cash Flow Projection and Cash Flow Statement on any three basis. (3) (4)
Q-16) There are three key elements in the process of Financial Management. Explain them. (3)
Q-17) Find out EOQ and number of orders to be placed during the year from the following information:
Annual Consumption=120 units
Buying cost per order=Rs. 20/-
Price per unit=Rs. 100
Storage cost as percentage of average inventory=12% (3)
Q-18) Mrs. X started her boutique business near an industrial area and was not getting clients as she had expected. What are the factors which have been ignored before starting the boutique? Suggest various factors that she has to look into before venturing into business. (4)
Q-19) Write a brief note on Value Added Tax. (4)
Q-20) Explain the various types of Brands. (4)
Q-21) Calculate working capital for Raja & Co. from the information as given below:
Stock Rs. 50,000/-
Trade Creditors Rs. 32,000/-
Debtors Rs. 75,000/-
Cash Rs. 1,00,000/-
Dividend payable Rs. 50,000/-
Tax Rs. 44,000/-
Short term loan Rs. 61,000/-
Short term investment Rs. 76,000/- (4)
Q-22) “Environmental factors exert influence upon each other do not operate in isolation. Discuss.
OR
Mr. X always wanted to manufacture an innovative, energy efficient fan. He is looking into various options and has finally narrowed it down to one option. He understands that the entire idea would have to follow a process. Identify and explain the process. (6)
Q-23) Imagine that you have started selling FMCG goods. What kind of promotional strategies would you use?
OR
Explain the requirements for Value chain Management. (6)
Q-24) How do stock options enable employees to become shareholders and share the profits of the company?
OR
“For a good inventory control system, we need to take care of both physical and fiscal aspects.” Explain the nature of items that make up the inventory. (6)

SAMPLE PAPER 8, CLASS 12 ENTREPRENEURSHIP; CBSE 2016

Standard
Q No. Content Marks
Q-1) List any two categories of persons that are required to obtain Registration from ‘Central Excise Department’. (1)
Q-2) Ram Prasad, a cotton grower from Bihar, wants to start a cottage industry for weaving cotton into handloom. Which specialized financial institution should he approach to meet the credit requirements of his industry? (1)
Q-3) Distinguish between ‘Joint stock company ’and a ‘Joint Hindu Family’ on the basis of liability of members. (1)
Q-4) Kartik wants to start a new Readymade Garments shop in his colony. He is aware that this is a lucrative venture for him. Do you think that Kartik has chosen the right opportunity? (1)
Q-5) Why is it said that “A venture capitalists investments are illiquid.” Give reason. (1)
Q-6) “An entrepreneur who fails to scan business environment is unlikely to survive in the long run.” Explain this statement. (2)
Q-7) Differentiate between above-the-line promotion and below-the-line promotion? (2)
Q-8) Annual quantity of cakes sold by the cake shop is 2000 at the rate of Rs.100 per month. Cost of placing an order and receiving goods is Rs.200@ order.

Inventory holding cost is Rs.20 @ annum.

Calculate EOQ.

(2)
Q-9) Why is it important to carefully choose a legal structure for the business? (2)
Q-10) What is ‘Excise Duty’? Is it collected by the state government or the central government? (2)
Q-11) The following information is related to the sales mix for products- Bubblegum

and Candy.

 

Product                                             Bubblegum            Candy

Sales price @ unit                   Rs.100             Rs.75

Variable cost @ unit               Rs. 50              Rs.25

 

Sales                                        1000 units       500 units

 

Sales Mix (15:5)

Total fixed cost- Rs.5,00,000.

 

Calculate Break Even Point in units as well as in Rupees.

(3)
Q-12) How is follow-up helpful to any entrepreneur? (3)
Q-13) An entrepreneur during the industry analysis of his competitions in the line of business, realizes that the competitors are better in their business plans and their execution. Should the entrepreneur add unique selling point in the existing plan to get a creative niche above others or should he go for a completely different line of business where the competition is less and he is easily able to find his feet in the market? Give reasons for your answer. (3)
Q-14) ‘Unique Motors Ltd.’ was a car dealer. It took over a car manufacturing plant ‘Speedcart & Co.’ and started a new business in the name of ‘Uniquecart Ltd.’ to synergise and capture a major share of the market. Like their competitors, they decided to sell their cars through company appointed dealers (retailers) in various parts of the country. This would relieve the company from the burden of selling the cars while at the same time giving them control over the distribution process.

(a) Name and explain the ‘Enterprise Growth Strategy’.

(b) Identify the channel of distribution used by ‘Uniquecart Ltd.

     (3)
Q-15) Sonia is an entrepreneur who wants to start an amusement park at Indore city. She knows that she needs a huge amount of initial capital. According to you which of the financial institution will be more suitable to her? Suggest and Explain why?     (3)                                                                                                                           (4)
Q-16) “The people working in a firm make it what it is.” Explain. (3)
Q-17) Harish works as the chief accountant in ABC infrastructure Ltd. He came to know that the Company is planning to announce an interim dividend. He purchased 2000 shares of the Company at the market price of Rs. 215/- with an expectation of an appreciation in the market price to Rs. 577/- . He sold his holdings and made a handsome profit. Name the related concept and which social values associated here. (3)
Q-18)  Pureminds Ltd. was a company into manufacture of water purifiers, water dispensers, packaged drinking water and hand sanitizers. They were into a lot of research and development and would update their products on a regular basis. They also encouraged feedback and suggestions from the customers. Acting on one such suggestion, they decided to manufacture a water bottle with a built in water purifier called ‘Wonderpure’. They spent a lot of money on promoting the product with the tagline ‘Your child is secure with Wonderpure’. The target segment was- quality conscious consumers. It was priced in such a way that the cost of investment of the original research gets recovered from the customer. The product was an instant hit.

 

(a) Identify and explain the pricing strategy used by Pureminds Ltd.

 

(b) State two advantages and two disadvantages of the pricing strategy identified in part (a)

(4)
Q-19) Differentiate between Creativity and innovation. (4)
Q-20) “Creative products and services are born as a result of problem solving”. Explain with the help of example. (4)
Q-21) Calculate working capital for Raja & Co. from the information as given below:

Stock                              Rs. 50,000/-

Trade Creditors              Rs. 32,000/-

Debtors                           Rs. 75,000/-

Cash                                Rs. 1,00,000/-

Dividend  payable           Rs. 50,000/-

Tax                                  Rs. 44,000/-

Short term loan                Rs. 61,000/-

Short term investment     Rs. 76,000/-

 

(4)
Q-22) Mr. X always wanted to manufacture an innovative, energy efficient fan. He is looking into various options and has finally narrowed it down to one option. He understands that the entire idea would have to follow a process. Identify and explain the process. (6)
Q-23) “For a good inventory control system, we need to take care of both physical and fiscal aspects.” Explain the nature of items that make up the inventory. (6)
Q-24) Anjum is a 32-year-old housewife. She used to do embroidery work on sarees and dresses as a hobby, and this helped her earn some money. Her husband, Sheik Afzal, is an auto rickshaw driver and the couple has three children. Anjum had never thought of converting her passion for embroidery work into a full-time profession, until one of her relatives, a woman who lived abroad, suggested that Anjum should take up petit point. She told her that there was good demand for this kind of work, both in India and abroad, especially during marriages and festivals. Anjum became thoughtful. She got together other women of her locality and formed a voluntary organization which was open for other women too. Their main aim was mutual help.

 

1. Identify any one value conveyed by Anjum.

 

2. Identify the type of organization formed by her. Also state any four features of this type of organization.

(6)

TEAM BUILDING IN ORGANIZATIONS- TABLE OF CONTENTS

Standard
CHAPTER 1: INTRODUCTION  
·        Group – Meaning

·        Team – Meaning

·        Characteristics of a team

·        Difference between a group and a team

·        Distinction between a team and a traditional work group

·        “All teams are groups but not all groups are teams”. Explanation

·        Strengths of a team

·        Limitations of a team

·        Types of teams

·        Permanent and Temporary Teams

·        Stages of team building and it’s behavioral dynamics

·        Belbin’s team roles

·        Review questions

 
CHAPTER 2: GOAL SETTING AND PROBLEM SOLVING  
·        Meaning of goal and goal setting

·        Advantages of goal setting

·        Limitations of goal setting

·        Types of goals

·        Effective techniques in goal setting for organizations

·        Developing SMART goals

·        Explanation of what is problem solving

·        Six-thinking hats model of problem solving

·        Deming’s cycle of problem solving

·        Fish-bone model of problem solving/cause-effect model of problem solving.

·        Review questions

 
CHAPTER 3: IMPORTANT INFLUENCES ON TEAM EFFECTIVENESS  
·        Context

·        Team size

·        Team members roles

·        Team Diversity

·        Norms

·        Cohesiveness

·        How to build your best team

·        FIRO-B

·        Review questions

 
CHAPTER 4: LEADERSHIP  
·        Leadership: Meaning

·        Characteristics of Leadership

·        Importance of Leadership

·        Difference between a leader and a manager

·        Different Styles of Leadership

·        Leadership Myths

·        Leadership theories

·                    Blake and Mouton’s Managerial Grid

·                    Hersey Blanchard Model

·                    Likert’s Management System

·                    Fiedler’s Contingency Model

·                    Continuum of Leadership Behaviour

·                    Transactional Leadership Theory

·                    Transformational Leadership Theory

·                    Leadership-Member Exchange (LMX) Theory

·                    Trait Theory of Leadership

·                    Great Man Theory of Leadership

·                    House’s Path Goal Theory

·        Review questions

 
CHAPTER 5: COMMUNICATION  
·        Communication: Meaning

·        Importance of Communication

·        Communication Process and its components

·        Types of Communication

·        Channels of Communication

·        Difference between Formal and Informal Communication

·        Barriers to communication

·        Review questions

 
CHAPTER 6: FOSTERING TEAM CREATIVITY  
·        Meaning of creativity

·        The creative process Model

v    Robert W Olsen ‘DO IT’ Process of creativity

v    Wallis’ model of the Creative process

·        Characteristics of creative people

·        Checklist to help leaders create an environment that will foster creativity and innovation within the teams

·        Techniques to foster team creativity

·                    Delphi technique

·                    Nominal group technique

·                    Traditional brainstorming

·                    Electronic brainstorming

·                    Negative brainstorming

·        Review questions

 
CHAPTER 7: ROLE OF LEADERS IN TEAMS  
·        Role of leader in team

·        Mintzberg’s management roles: Identifying the roles Leader/Managers play in a team

·        Clarity of roles within a team

·        Preventing fall outs in a team

·        Team failures- Why teams fail and how to overcome it

·        Selection of team players

·        Team relationships

·        Rewarding your team: learning why “Thank You” is so Vital

·        Facilitation skills for team leaders

·        Six-step problem-solving process and role of a facilitator in problem solving

·        Leader as a Mentor

·        Social loafing

·        Self-managed teams

·        Functional and dysfunctional teams

·        Review questions

 
CHAPTER 8: CONFLICTS, COLLABORATION AND SYNERGY IN TEAMS  
·        Interpersonal competence

·        Conflicts in teams

·        Collaboration in teams

·        Synergy in Teams

·        Negative synergy

·        Review questions

 
CHAPTER 9: TEAM BUILDING ACTIVITIES  
·        Lighthouse Game

·        Pass the clay Game

·        Group Favorites Game

·        Survival Scenario

·        Road Map Game

·        Rope Knots Game

·        Turning letters into words game

 

 
END-TERM EXAM PAPERS

·        GGSIPU MBA IVth Semester                                        June, 2007

·        GGSIPU MBA IVth Semester                                        May, 2010

·        GGSIPU MBA IVth Semester                                        May, 2011

·        GGSIPU MBA IVth Semester                                        June, 2012

·        GGSIPU MBA IVth Semester                                        June, 2013

·        GGSIPU MBA IVth Semester                                        June, 2014

·        UPTU MBA IVth Semester                                                2006-07

 

TEAM BUILDING IN ORGANIZATIONS- BOOK COVER PAGE

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TEAM BUILDING IN ORGANIZATIONS- SYLLABUS GGSIPU

Standard

MASTER OF BUSINESS ADMINISTRATION (MBA)

Team Building in Organizations

Course Code: MS 232                            L-3                                                             Credits-3

 

 

Objectives: This course offers to teach students the importance of raising groups and turning them into passionate teams in organizations. It gives understanding of how individuals as team players must behave to sustain teams.

 

Course Contents

 

Unit I

Workgroup Vs. Teams: Transforming Groups to Teams; Types of Teams; Stages of Team Building and its Behavioral Dynamics; Team Role; Interpersonal Processes; Goal Setting and Problem Solving.

            (10 Hours)

 

 

Unit II

Interpersonal Competence & Team Effectiveness: Team Effectiveness and Important Influences on Team Effectiveness. Role of Interpersonal Competence in Team Building; Measuring Interpersonal Competence FIRO-B, Context; Goals; Team Size; Team Member Roles and Diversity; Norms; Cohesiveness; Leadership, Measuring Team Effectiveness.

       (10 Hours)

 

 

Unit III

Communication and Creativity: Communication Process; Communication Effectiveness & Feedback; Fostering Team Creativity; Delphi Technique; Nominal Group Technique; Traditional Brain Storming; Electronic Brain Storming, Negative Brain Storming.

 (10 Hours)

 

 

Unit IV

Role of Leaders in Teams: Supporting Teams; Rewarding Team Players; Role Allocation; Resource Management for Teams; Selection of Team Players; Leaders as Facilitators, Mentors; Developing Collaboration in Teams: Functional and Dysfunctional Cooperation and Competition; Interventions to Build Collaboration in Organizations; Social Loafing, Synergy in Teams, Self-Managed Teams.

            (12 Hours)